Customer: any professional or capable natural person within the meaning of articles 1123 et seq. of the French Civil Code, or legal entity, who visits the Site which is the subject of these general terms and conditions. Services: https://norrebro.fr provides Customers with : Content: All elements constituting the information present on the Site, in particular texts – images – videos. Customer information: Hereinafter referred to as “Information(s)” which correspond to all personal data that may be held by https://norrebro.fr for the management of your account, customer relationship management and for analysis and statistical purposes. User: Internet user connecting to and using the above-mentioned site. Personal information: “Information which enables, in any form whatsoever, directly or indirectly, the identification of the natural persons to whom it applies” (article 4 of law no. 78-17 of January 6, 1978). The terms “personal data”, “data subject”, “sub-processor” and “sensitive data” have the meaning defined by the General Data Protection Regulation (GDPR: no. 2016-679).
1. Presentation of the website.
Pursuant to Article 6 of French Law no. 2004-575 of June 21, 2004 on confidence in the digital economy, users of the https://norrebro.fr website are informed of the identity of the various parties involved in its creation and monitoring: Owner: SAS Norrebro, Share capital of € 2 000, Siret number: 950 712 620 00018, VAT number: FR21950712620. Postal address: 660 C AV DE LA REPUBLIQUE-LILLE 59800 Lille Publication manager: Camille Colvray – email@example.com The publication manager is a natural or legal person. Webmaster : Camille Colvray – firstname.lastname@example.org Host : SITI – 515 Chemin du Petit Plan 01000 Saint Just – 04.74.21.48.85 Data Protection Officer : Camille Colvray – email@example.com
2. General conditions of use of the site and the services offered.
The Site constitutes an intellectual work protected by the provisions of the French Intellectual Property Code and applicable international regulations. The Customer may not in any way reuse, transfer or exploit for his own account all or part of the elements or works of the Site. Use of the https://norrebro.fr site implies full acceptance of the general conditions of use described below. These conditions of use may be amended or supplemented at any time, and users of the https://norrebro.fr site are therefore advised to consult them regularly. This website is normally accessible to users at all times. However, https://norrebro.fr may decide to interrupt the site for technical maintenance, in which case it will endeavor to inform users of the dates and times of the intervention in advance. The https://norrebro.fr website is regularly updated by https://norrebro.fr. Similarly, the legal notices may be modified at any time: they are nevertheless binding on the user, who is invited to refer to them as often as possible in order to review them.
3. Description of services provided.
The purpose of the https://norrebro.fr website is to provide information concerning all of the company’s activities. https://norrebro.fr endeavors to provide information on the https://norrebro.fr website that is as accurate as possible. However, https://norrebro.fr cannot be held responsible for any omissions, inaccuracies or failures to update information, whether caused by https://norrebro.fr or by third-party partners who provide https://norrebro.fr with such information. All information on the https://norrebro.fr website is provided for information purposes only, and is subject to change. Furthermore, the information provided on the https://norrebro.fr website is not exhaustive. It is subject to modifications having been made since it was put online.
4. Contractual limitations on technical data.
5. Intellectual property and counterfeiting.
https://norrebro.fr is the owner of the intellectual property rights and holds the rights of use on all the elements accessible on the website, notably texts, images, graphics, logos, videos, icons and sounds. Any reproduction, representation, modification, publication, adaptation of all or part of the elements of the site, whatever the means or process used, is forbidden, except with the prior written authorization of : https://norrebro.fr. Any unauthorized use of the site or of any of the elements it contains will be considered as constituting an infringement and will be prosecuted in accordance with the provisions of articles L.335-2 et seq. of the French Intellectual Property Code.
6. Limitation of liability.
https://norrebro.fr acts as the publisher of the site. https://norrebro.fr is responsible for the quality and accuracy of the Content it publishes. https://norrebro.fr cannot be held responsible for direct or indirect damage caused to the user’s equipment when accessing the https://norrebro.fr website, and resulting either from the use of equipment that does not meet the specifications indicated in point 4, or from the appearance of a bug or incompatibility. https://norrebro.fr may not be held liable for indirect damages (such as loss of business or loss of opportunity) resulting from use of the https://norrebro.fr website. Interactive areas (possibility to ask questions in the contact area) are available to users. https://norrebro.fr reserves the right to delete, without prior notice, any content posted in this area that contravenes French legislation, particularly with regard to data protection. Where applicable, https://norrebro.fr also reserves the right to hold the user civilly and/or criminally liable, particularly in the event of messages of a racist, insulting, defamatory or pornographic nature, whatever the medium used (text, photographs, etc.).
7. Personal data management.
The Customer is informed of the regulations concerning marketing communications, the law of June 21, 2014 for confidence in the Digital Economy, the Data Protection Act of August 06, 2004 as well as the General Data Protection Regulation (RGPD: n° 2016-679).
7.1 Persons responsible for the collection of personal data
For Personal Data collected as part of the creation of the User’s personal account and browsing on the Site, the person responsible for processing Personal Data is: Norrebro. https://norrebro.fr is represented by Romain Rose, its legal representative. https://norrebro.fr may have a CNIL number, in this case: pas de numéro CNIL. As the party responsible for processing the data it collects, https://norrebro.fr undertakes to comply with the legal provisions in force. In particular, it is the Customer’s responsibility to establish the purposes of its data processing, to provide its prospects and customers, once their consent has been collected, with full information on the processing of their personal data, and to maintain an accurate register of processing. Whenever https://norrebro.fr processes Personal Data, https://norrebro.fr takes all reasonable steps to ensure that the Personal Data is accurate and relevant to the purposes for which https://norrebro.fr processes it.
7.2 Purpose of the data collected
https://norrebro.fr may process some or all of the following data:
to enable browsing on the Site and the management and traceability of services ordered by the user: Site connection and usage data, invoicing, order history, etc.
to prevent and combat computer fraud (spamming, hacking, etc.): computer equipment used for browsing, IP address, password (hashed), etc;
to improve browsing on the Site: connection and usage data;
to conduct optional satisfaction surveys on https://norrebro.fr: e-mail address;
to conduct communication campaigns (sms, e-mail): telephone number, e-mail address;
https://norrebro.fr does not sell your personal data, which is only used for statistical and analysis purposes.
7.3 Right of access, rectification and opposition
In accordance with current European regulations, Users of https://norrebro.fr have the following rights:
- right of access (Article 15 RGPD) and rectification (Article 16 RGPD), updating, completeness of Users’ data right to block or delete Users’ personal data (Article 17 RGPD), when they are inaccurate, incomplete, equivocal, outdated, or whose collection, use, communication or storage is prohibited ;
- the right to withdraw consent at any time (Article 13-2c RGPD);
- right to limit the processing of Users’ data (Article 18 RGPD);
- right to object to the processing of Users’ data (Article 21 RGPD) ;
- right to portability of data provided by Users, where such data is subject to automated processing based on their consent or on a contract (Article 20 RGPD) ;
- right to define the fate of Users’ data after their death and to choose to whom https://norrebro.fr should communicate (or not) their data to a third party that they have previously designated ;
As soon as https://norrebro.fr becomes aware of the death of a User and in the absence of instructions from the User, https://norrebro.fr undertakes to destroy the User’s data, unless its retention is necessary for evidentiary purposes or to meet a legal obligation. If the User wishes to know how https://norrebro.fr uses its Personal Data, ask to rectify them or oppose their processing, the User may contact https://norrebro.fr in writing at the following address: Norrebro – DPO, Camille Colvray 660 C AV DE LA REPUBLIQUE-LILLE 59800 Lille In this case, the User must indicate the Personal Data he would like https://norrebro.fr to correct, update or delete, identifying himself precisely with a copy of an identity document (identity card or passport). Requests for the deletion of Personal Data will be subject to the obligations imposed on https://norrebro.fr by law, in particular as regards the retention or archiving of documents. Finally, Users of https://norrebro.fr may lodge a complaint with the supervisory authorities, in particular the CNIL (https://www.cnil.fr/fr/plaintes).
7.4 Non-disclosure of personal data
https://norrebro.fr shall refrain from processing, hosting or transferring Information collected on its Customers to a country located outside the European Union or recognized as “non-adequate” by the European Commission without informing the Customer in advance. For all that, https://norrebro.fr remains free to choose its technical and commercial subcontractors on condition that they present sufficient guarantees with regard to the requirements of the General Data Protection Regulation (GDPR: no. 2016-679). https://norrebro.fr undertakes to take all necessary precautions to preserve the security of the Information and in particular that it is not communicated to unauthorized persons. However, if an incident affecting the integrity or confidentiality of the Customer’s Information is brought to the attention of https://norrebro.fr, the latter must inform the Customer as soon as possible and inform him of the corrective measures taken. Furthermore, https://norrebro.fr does not collect any “sensitive data”. The User’s Personal Data may be processed by https://norrebro.fr subsidiaries and subcontractors (service providers), exclusively in order to achieve the purposes of this policy. Within the limits of their respective responsibilities and for the purposes mentioned above, the main persons likely to have access to https://norrebro.fr User data are mainly our customer service agents.
7.5 Types of data collected
With regard to users of a https://norrebro.fr Site, we collect the following data which is essential for the operation of the service, and which will be kept for a maximum period of 24 months after the end of the contractual relationship: aucune autre donnée https://norrebro.fr also collects information that enables us to improve the user experience and offer contextualized advice: aucune autre donnée This data is kept for a maximum period of 24 months after the end of the contractual relationship.
8. Incident notification
Despite our best efforts, no method of transmission over the Internet and no method of electronic storage is completely secure. We therefore cannot guarantee absolute security. Should we become aware of a security breach, we will notify the users concerned so that they can take appropriate action. Our incident notification procedures take account of our legal obligations, whether at national or European level. We are committed to keeping our customers fully informed of all matters relating to the security of their account, and to providing them with all the information necessary to help them meet their own regulatory reporting obligations. No personal information of the user of the https://norrebro.fr site is published without the user’s knowledge, exchanged, transferred, ceded or sold on any medium whatsoever to third parties. Only the assumption of the purchase of https://norrebro.fr and its rights would allow the transmission of the said information to the eventual purchaser who would in turn be bound by the same obligation of conservation and modification of the data with respect to the user of the https://norrebro.fr site.
To ensure the security and confidentiality of Personal Data and Personal Health Data, https://norrebro.fr uses networks protected by standard devices such as firewalls, pseudonymization, encryption and passwords. When processing Personal Data, https://norrebro.fr takes all reasonable steps to protect it against loss, misuse, unauthorized access, disclosure, alteration or destruction.
9. Hypertext links, cookies and internet tags
The https://norrebro.fr site contains a number of hyperlinks to other sites, set up with the authorization of https://norrebro.fr. However, https://norrebro.fr is not in a position to check the content of sites visited in this way, and consequently accepts no liability in this respect. Unless you decide to disable cookies, you accept that the site may use them. You may deactivate these cookies at any time, free of charge, using the deactivation options provided below, although this may reduce or prevent access to all or part of the Services offered by the site.
9.1. « COOKIES »
A “cookie” is a small data file sent to the User’s browser and stored on the User’s terminal (e.g. computer, smartphone), (hereinafter “Cookies”). This file includes information such as the User’s domain name, the User’s Internet service provider, the User’s operating system, and the date and time of access. Cookies are in no way likely to damage the User’s terminal. https://norrebro.fr may process information concerning the User’s visit to the Site, such as pages consulted and searches carried out. This information enables https://norrebro.fr to improve the content of the Site and the User’s browsing experience. Cookies facilitating browsing and/or the provision of services offered by the Site, the User may configure his/her browser to allow him/her to decide whether or not to accept Cookies, so that they are stored in the terminal or, on the contrary, rejected, either systematically or depending on the sender. Users may also configure their browsers so that they are prompted to accept or reject Cookies from time to time, before a Cookie is likely to be stored on their terminal. https://norrebro.fr informs the User that, in this case, not all functions of his/her browser may be available. If the User refuses the storage of Cookies in his/her terminal or browser, or if the User deletes those stored there, the User is informed that his/her browsing and experience on the Site may be limited. This could also be the case when https://norrebro.fr or one of its service providers cannot recognize, for technical compatibility purposes, the type of browser used by the terminal, the language and display settings or the country from which the terminal appears to be connected to the Internet. Where applicable, https://norrebro.fr declines all responsibility for the consequences linked to the impaired operation of the Site and any services offered by https://norrebro.fr, resulting from (i) the refusal of Cookies by the User (ii) the impossibility for https://norrebro.fr to save or consult the Cookies necessary for their operation due to the User’s choice. For the management of Cookies and the User’s choices, the configuration of each browser is different. This is described in the browser’s help menu, which will indicate how the User can modify his or her cookie preferences. At any time, the User may choose to express and modify his or her wishes with regard to Cookies. https://norrebro.fr may also use the services of external service providers to help it collect and process the information described in this section. Finally, by clicking on the icons dedicated to the social networks Twitter, Facebook, Linkedin and Google Plus appearing on the https://norrebro.fr Website or in its mobile application and if the User has accepted the deposit of cookies by continuing to browse the https://norrebro.fr Website or mobile application, Twitter, Facebook, Linkedin and Google.Plus may also place cookies on your terminals (computer, tablet, cell phone). These types of cookies are deposited on your terminals only if you consent to them, by continuing your browsing on https://norrebro.fr‘s Website or mobile application. However, at any time, the User may revoke his or her consent for https://norrebro.fr to deposit this type of cookie.
Article 9.2. INTERNET TAGS
https://norrebro.fr may occasionally employ Internet tags (also known as “tags”, action tags, single-pixel GIFs, clear GIFs, invisible GIFs and one-to-one GIFs) and deploy them via a specialized web analytics partner that may be located (and therefore store the corresponding information, including the User’s IP address) in a foreign country. These beacons are placed both in the online advertisements enabling Internet users to access the Site, and on the various pages of the Site. This technology enables https://norrebro.fr to evaluate visitors’ responses to the Site and the effectiveness of its actions (for example, the number of times a page is opened and the information consulted), as well as the User’s use of the Site. The external service provider may collect information about visitors to the Site and other Internet sites using these tags, compile reports on Site activity for https://norrebro.fr, and provide other services relating to the use of the Site and the Internet.
10. Applicable law and jurisdiction.
Any dispute relating to the use of the https://norrebro.fr website is subject to French law. Except in cases where the law does not allow it, exclusive jurisdiction is granted to the competent courts of : Lille.